Welcome — We’re Glad You’re Here

Thank you for considering My Smile Care for your dental care. We know that choosing a new dental home is a real decision — and we genuinely appreciate the trust you are placing in us. Our entire team is committed to making your first visit calm, thorough, and the start of a long, healthy relationship.

This page walks you through everything you need to know before your first appointment.

What to Expect at Your First Visit

Your first visit at My Smile Care is a comprehensive new patient experience, not a rushed cleaning. Depending on your needs, it typically includes:

1. Welcome & Paperwork (10 minutes)

Our front desk team will greet you, verify your paperwork, and answer any initial questions. You can speed this up by completing your forms online in advance (see below).

2. Medical & Dental History Review

We sit down with you and listen. What brought you here? What has your past dental care been like? What are your goals, concerns, or fears? This conversation shapes everything we do next.

3. Comprehensive Exam

Dr. Pamidimukkala or Dr. Shinde will perform a thorough exam that includes:

Tooth-by-tooth evaluation
Periodontal (gum) assessment
TMJ and bite evaluation
Oral cancer screening
Airway and sleep-breathing screening
Existing restoration check
Smile analysis if you have cosmetic goals

4. Digital X-Rays & Imaging

Low-dose digital x-rays as clinically indicated. For complex cases, we may recommend a 3D CBCT scan the same day.

5. Intraoral Photography

We show you what we see. Patients consistently tell us this is one of the most valuable parts of their visit — finally understanding what’s happening in their mouth.

6. Hygiene Appointment

If appropriate, we can complete your first EMS Airflow Guided Biofilm Therapy cleaning at the same visit. For patients who need periodontal therapy first, we’ll schedule that separately.

7. Treatment Plan Conversation

You’ll leave with a clear understanding of:

What we found
What (if anything) needs attention
Your options — with honest tradeoffs
Costs and insurance coverage
Priority and timing

We never pressure you into treatment. We will happily explain, answer every question, and give you the space to decide.

Before Your First Visit — How to Prepare

Please bring:
– A valid photo ID
– Your dental insurance card (if applicable)
– A list of your current medications
– A list of your current medical conditions
– Names and contacts for previous dentists (if you have recent x-rays we can request)
– Any concerns or questions you’d like to discuss

Please arrive 15 minutes early for your first visit if you haven’t completed forms online.

New Patient Forms

To save time at your first visit, please complete our online new patient forms in advance. We’ll email you a secure link after you schedule. You can also download printable forms and bring them to the office.

Insurance & Payment

We accept most major PPO dental insurance plans and will file claims on your behalf as a courtesy. For patients without insurance, we offer:

In-office membership plan with transparent pricing
CareCredit financing with flexible terms
Multiple payment methods (cash, check, all major credit cards)

We will verify your benefits before your appointment and give you a clear picture of expected costs. See our Financial & Insurance page for details.

Location & Directions

My Smile Care
270 Littleton Rd, Suite 9
Westford, MA 01886
Phone: (978) 692-6326

We serve patients from Westford, Chelmsford, Littleton, Acton, Groton, Carlisle, Tyngsborough, Dunstable, Pepperell, Boxborough, Lowell, and throughout the Merrimack Valley.

Convenient parking is available on-site.

Office Hours

Monday–Friday with select Saturday hours. Please call or book online for current availability.

What Makes My Smile Care Different

FAGD, ABDSM, FICOI, DSD-credentialed clinicians (top ~6% of U.S. dentists)
Fotona laser and X-Nav guided implants — rare in the region
EMS Airflow — first certified Guided Biofilm Therapy practice locally
3D CBCT imaging in-house
PRF regenerative healing from your own blood
Adjacent Rejuv Care MedSpa — integrated dental + aesthetic care
No-drill Aqua Care and laser cavity treatment for anxious patients
Calm, never-rushed chairside experience

Frequently Asked Questions

How long is my first visit?
Plan on 60–90 minutes for a comprehensive new patient experience.

Can I have a cleaning the same day?
Usually yes, if your gums are healthy. Patients with active gum disease may need periodontal therapy before a standard cleaning.

Do you accept my insurance?
We accept most major PPO plans. Please call us with your insurance information and we’ll verify benefits.

I have severe dental anxiety. Can you help?
Absolutely. Please tell us when you book. We use no-drill Aqua Care, Fotona laser, gentle Airflow cleanings, and offer sedation options for patients who need them. Many of our most anxious new patients become long-term patients.

Can I bring my kids to the same appointment?
Often yes — we love family visits. Please let us know when scheduling so we can block appropriate time.

How far in advance should I book?
New patient appointments are typically available within 1–2 weeks. Emergencies are seen much sooner.

Book Your First Appointment

Call (978) 692-6326 or Request an Appointment Online. We look forward to meeting you.